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salary information

Salary Information for a Customer Success Representative in Boston, MA

Median salary:

This data reflects Total Cash for a Level 5 Customer Success Representative at a mid-size company. To get more detailed information on total compensation for the role of Customer Success Representative in Boston, MA, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Success Representative in Boston, MA?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

83.4

Total Comp (TC)

Cost of Living (COL) Index
83.4
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Success Representative in Boston, MA?

A customer success representative is responsible for ensuring that customers are satisfied with a company's products or services. They may contact customers to follow up on their purchase, provide support, and answer any questions they may have. Customer success representatives must be able to build relationships with customers and resolve any issues they may have.

What are the characteristics of a level 5 Customer Success Representative?

A level 5 Customer Success Representative in Boston, MA possesses a wide range of experience, and is looked to as a thought leader. Their work affects design, quality and timeline of entire product or service. Average experience 11 years.

Customer Success Representative

Benchmark Role

Individual Contributor

Job Type

Customer Success Management

Job Family

Service & Support

Job Area

Quality of Life in Boston, MA on a $119,250 Salary

Living in Boston, Massachusetts, with an annual salary of $119,250 offers a unique experience characterized by its vibrant urban environment, historic charm, and access to world-class amenities. Below is an assessment of the quality of life one might expect regarding key living factors.

Cost of Living

  • Overall Cost: Boston's cost of living is approximately 47% higher than the national average.
  • Utilities and Groceries: Utilities and grocery costs exceed the national average by roughly 20-25%, contributing to higher monthly expenses.
  • Transportation: Public transportation is widely used, with the MBTA system providing extensive service, though it can be pricey.

Housing Market

  • Home Prices: The median home price in Boston is significantly higher than the national average, often exceeding $700,000, which can be challenging for prospective homeowners.
  • Renting Options: Renting is a common choice, with average rents for a one-bedroom apartment ranging from $2,500 to $3,000 monthly.
  • Housing Demand: High demand for central and desirable neighborhoods drives prices up further.

Quality of Life

  • Cultural and Recreational Activities: Access to museums, theaters, historic sites, and parks contribute to a rich cultural life.
  • Work-Life Balance: Despite a fast-paced work environment, locals often find time for leisure due to efficient public transit and numerous local amenities.
  • Dining and Shopping: A diverse range of dining options and vibrant shopping districts enhance residents’ daily lives.

Access to Healthcare

  • Healthcare Quality: Boston is renowned for its world-class healthcare institutions, including Massachusetts General Hospital and Boston Children's Hospital.
  • Healthcare Costs: While healthcare quality is high, costs remain substantial, reflecting the national trend of rising healthcare expenses.

Quality of K-12 Schools

  • Public Education: Boston Public Schools are mixed in quality, with some highly rated schools and others struggling to meet standards.
  • Private and Charter Schools: Numerous private and charter school options exist, though they can be costly, providing alternatives for quality education.
  • Educational Opportunities: Proximity to prestigious colleges and universities often extends educational opportunities and community engagement.

Summary

Living in Boston on a $119,250 annual salary offers numerous advantages, such as access to exceptional healthcare, vibrant cultural experiences, and diverse educational opportunities.

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OpenComp aggregates multiple data sources to provide accurate salary data for Boston, MA, specifically for a Level 5 Customer Success Representative. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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