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salary information

Salary Information for a Customer Success Manager in Philadelphia, PA

Median salary:

This data reflects Total Cash for a Level 1 Customer Success Manager at a mid-size company. To get more detailed information on total compensation for the role of Customer Success Manager in Philadelphia, PA, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Success Manager in Philadelphia, PA?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

74.6

Total Comp (TC)

Cost of Living (COL) Index
74.6
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Success Manager in Philadelphia, PA?

Serve as a trusted partner for customers across the customer lifecycle: on-boarding, adoption, advocacy and renewal. Advises customers on best practices and use cases. May develop training materials. May engage in internal product discussions, translating customer usage and feedback into actionable insights and feature ideas. (This is sales incentive eligible.) (If renewal sales is part of the responsibilities for this role, map to Renewal Sales.)

What are the characteristics of a level 1 Customer Success Manager?

A level 1 Customer Success Manager in Philadelphia, PA is a developing professional and technical expertise. They are able to resolve routine issues and problems and have an average of 1 year of work experience.

Customer Success Manager

Benchmark Role

Individual Contributor

Job Type

Customer Success

Job Family

Inside Sales

Job Area

Quality of Life in Philadelphia with an Annual Income of $77,095

Living in Philadelphia, Pennsylvania, on an annual income of $77,095 offers a distinctive quality of life when compared to the broader United States. Below is an assessment of various factors influencing the quality of life, including cost of living, housing market, access to healthcare, and education.

Cost of Living

  • Overall Cost of Living:
    • The cost of living in Philadelphia is moderately higher than the national average. Generally, an income of $77,095 might suffice for a comfortable lifestyle but may require budgeting to maintain a cushion for savings and unexpected expenses.
  • Transportation:
    • Public transportation is widely available and relatively affordable, which helps to reduce commuting costs for those working within the city.
  • Groceries and Dining:
    • Grocery and dining costs can be slightly higher compared to the national average, influenced by the vibrant urban food scene.

Housing Market

  • Home Prices:
    • Philadelphia's housing market can be competitive, with median home prices often lower than other major East Coast cities but higher than the national average.
  • Renting vs. Buying:
    • Renting remains a popular and often more affordable option for individuals earning an average income, providing more flexibility in terms of location and budgeting.

Quality of Life

  • Cultural Amenities:
    • Philadelphia offers rich cultural and historical amenities such as museums, theaters, and parks. These contribute significantly to the city's appeal and enhance lifestyle options beyond work and home.
  • Lifestyle:
    • The city has diverse neighborhoods, each offering unique experiences, from vibrant urban centers to quieter residential streets.

Access to Healthcare

  • Healthcare Services:
    • The city hosts numerous hospitals and medical research institutions, providing robust healthcare access and a variety of specialized services. Health insurance and service costs, however, can impact disposable income levels.
  • Health Insurance:
    • Individuals with employer-provided health insurance have better access to these services, while others may face challenges with the costs.

Quality of K-12 Schools

  • Public Schools:
    • The quality of public K-12 schools in Philadelphia varies widely by neighborhood. Some neighborhoods have high-performing schools, while others may face challenges, impacting family decisions regarding school options.
  • Private and Charter Schools:
    • There are numerous private and charter school options available for those seeking alternatives, often at a

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OpenComp aggregates multiple data sources to provide accurate salary data for Philadelphia, PA, specifically for a Level 1 Customer Success Manager. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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