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salary information

Salary Information for a Customer Success Manager in San Jose, CA

Median salary:

This data reflects Total Cash for a Level 2 Customer Success Manager at a mid-size company. To get more detailed information on total compensation for the role of Customer Success Manager in San Jose, CA, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Success Manager in San Jose, CA?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

Total Comp (TC)

Cost of Living (COL) Index
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Success Manager in San Jose, CA?

Serve as a trusted partner for customers across the customer lifecycle: on-boarding, adoption, advocacy and renewal. Advises customers on best practices and use cases. May develop training materials. May engage in internal product discussions, translating customer usage and feedback into actionable insights and feature ideas. (This is sales incentive eligible.) (If renewal sales is part of the responsibilities for this role, map to Renewal Sales.)

What are the characteristics of a level 2 Customer Success Manager?

A level 2 Customer Success Manager in San Jose, CA has well developed professional and technical expertise. Their work impacts the quality and timeline of part of a product or service. They typically have 3 yearas of average experience.

Customer Success Manager

Benchmark Role

Individual Contributor

Job Type

Customer Success

Job Family

Inside Sales

Job Area

Quality of Life in San Jose, CA for an Individual Earning $114,400 Annually

San Jose, CA, positioned in the heart of Silicon Valley, is well-known for its robust technology industry and high cost of living. Earning $114,400 annually places an individual above the median U.S. household income. However, the unique economic environment of San Jose presents distinct financial challenges and benefits compared to the broader United States.

Cost of Living

  • High Expenses: San Jose is one of the most expensive cities in the United States. The cost of living here is significantly higher than the national average, driven by housing, transportation, and food costs.
  • Necessities: Groceries and healthcare, while more costly than the national average, tend to vary less dramatically compared to housing costs.

Housing Market

  • Price Tags: The housing market in San Jose is notoriously expensive, with median home prices greatly exceeding the national average. Buying a home may require a substantial portion of income or a dual-income household.
  • Renting: Renting can also be costly, but it may offer more flexibility for transient or early-career individuals. Rental prices are among the highest in the country.

Quality of Life

  • Economic Opportunities: Despite high costs, San Jose offers abundant employment opportunities, especially in the tech industry, contributing to career growth and relatively high salaries.
  • Cultural and Recreational Activities: Residents have access to a vibrant cultural scene, dining options, and proximity to natural attractions like parks and beaches.

Access to Healthcare

  • Comprehensive Services: San Jose provides access to high-quality healthcare services. The presence of numerous top-rated hospitals and clinics ensures that residents receive excellent medical care.
  • Costs: Healthcare costs, however, can be substantially higher than the national average, affecting overall affordability despite accessibility.

Quality of K-12 Schools

  • Education Standards: San Jose boasts a well-regarded public and private school system, with many schools receiving high rankings in state and national assessments.
  • Investment in Education: The community places a strong emphasis on educational excellence, often supported by investment from local businesses and the community.

Summary

An individual earning $114,400 per year in San Jose can enjoy a high quality of life, although this is tempered by the city's high cost of living, especially concerning housing. The economic opportunities, particularly in tech, compensate for these expenses

See salary information for the Customer Success Manager role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for San Jose, CA, specifically for a Level 2 Customer Success Manager. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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