PricingCustomersResources
Try for FreeRequest a Demo
Open MenuClose Menu icon

salary information

Salary Information for a Customer Support Specialist in Austin, TX

Median salary:

This data reflects Total Cash for a Level 2 Customer Support Specialist at a mid-size company. To get more detailed information on total compensation for the role of Customer Support Specialist in Austin, TX, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Support Specialist in Austin, TX?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

62.3

Total Comp (TC)

Cost of Living (COL) Index
62.3
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Support Specialist in Austin, TX?

The Customer Support Specialist will be responsible for providing support to customers via phone, email, and chat. They will troubleshoot customer issues and escalate tickets when necessary. Additionally, they will maintain a knowledge base of solutions to common customer problems.

What are the characteristics of a level 2 Customer Support Specialist?

A level 3 Customer Support Specialist in Austin, TX is a seasoned professional with competence, creativity in wide range of technical areas. Resolves most issues and problems effectively. Average experience 5.5 years.

Customer Support Specialist

Benchmark Role

Individual Contributor

Job Type

Customer Support

Job Family

Business

Job Area

Quality of Life in Austin, TX on a $61,880 Salary

Cost of Living

  • Average Cost: Austin is known for having a higher cost of living compared to the national average. While salaries are relatively competitive, daily expenses such as groceries, dining, and transportation tend to be more expensive.
  • Comparison to National Average: Though $61,880 is slightly above the national average income, the increased cost if living means that residents might experience budget constraints, especially in discretionary spending.

Housing Market

  • Austin's Housing Costs: The housing market in Austin is considerably more expensive than in many parts of the United States. The demand for property has led to higher rental rates and home purchasing prices.
  • Ownership vs. Renting: For a single income of $61,880, renting might be more feasible than home ownership given the high down payments and mortgage costs required.

Quality of Life

  • Cultural and Recreational Opportunities: Austin is rich in cultural activities, live music, and tech industry presence, offering numerous entertainment and career opportunities.
  • Lifestyle: The vibrant city life and abundant outdoor activities contribute to a high quality of life, albeit with some financial pressure due to expenses.

Access to Healthcare

  • Healthcare Facilities: Austin has a variety of medical facilities, providing excellent healthcare services with several renowned hospitals and specialists.
  • Insurance and Costs: While access is generally good, healthcare costs, like much of the U.S., can be high without comprehensive insurance coverage.

Quality of K-12 Schools

  • Education Options: Austin is home to a number of quality public and private schools. The school district is well-regarded, contributing to its appeal for families.
  • Extracurricular Offerings: Schools in Austin often have strong extracurricular programs, benefiting children's overall development and learning experience.

Summary

Living in Austin on a $61,880 salary offers a mixed experience characterized by a high living cost relative to many other parts of the U.S. While the salary allows for basic comfort, the high cost of housing and daily expenses require prudent financial management. Austin provides a dynamic and culturally rich environment, appealing for its lively music scene and outdoor activities. Healthcare and education are strong, though keeping up with costs can challenge single income earners.

See salary information for the Customer Support Specialist role elsewhere in the United States

Try OpenComp today

Sign-up to search for more detailed compensation information that includes base pay, total cash, and equity by role, city, and job level

What is OpenComp? OpenComp provides innovative solutions for compensation management. Organizations use OpenComp to:

OpenComp aggregates multiple data sources to provide accurate salary data for Austin, TX, specifically for a Level 2 Customer Support Specialist. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

You are in safe hands with us.

Feel confident that your comp data is safe and secure with OpenComp's access controls, data encryption, security certifications and system audits.