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salary information

Salary Information for a Customer Support Specialist in Philadelphia, PA

Median salary:

This data reflects Total Cash for a Level 1 Customer Support Specialist at a mid-size company. To get more detailed information on total compensation for the role of Customer Support Specialist in Philadelphia, PA, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Support Specialist in Philadelphia, PA?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

74.6

Total Comp (TC)

Cost of Living (COL) Index
74.6
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Support Specialist in Philadelphia, PA?

The Customer Support Specialist will be responsible for providing support to customers via phone, email, and chat. They will troubleshoot customer issues and escalate tickets when necessary. Additionally, they will maintain a knowledge base of solutions to common customer problems.

What are the characteristics of a level 1 Customer Support Specialist?

A level 1 Customer Support Specialist in Philadelphia, PA is a developing professional and technical expertise. They are able to resolve routine issues and problems and have an average of 1 year of work experience.

Customer Support Specialist

Benchmark Role

Individual Contributor

Job Type

Customer Support

Job Family

Business

Job Area

Quality of Life in Philadelphia, PA

The quality of life in Philadelphia, for someone earning $44,710 annually, is influenced by various factors, including the cost of living, housing market conditions, access to healthcare, and the quality of K-12 schools. Let's explore these elements:

Cost of Living

  • Overall Cost:

    • Philadelphia's cost of living is higher than the national average but lower than other major cities like New York City and San Francisco.
    • Essential expenses like groceries and utilities are moderately priced, while transportation costs align closely with national averages.
  • Transportation:

    • Public transportation via SEPTA provides affordable commuting options, which can help manage expenses.

Housing Market

  • Home Prices:
    • The median home price in Philadelphia is generally lower than the nationwide median, offering more affordable homeownership opportunities.
    • Renting is common, and rents are typically lower than other large metropolitan areas, providing flexibility for lower-income earners.

Quality of Life

  • Cultural and Recreational Opportunities:

    • Philadelphia is rich in history, culture, and arts, with numerous museums, parks, and historical sites.
    • The city offers diverse dining options, entertainment venues, and community events.
  • Employment:

    • The job market in Philadelphia hosts various industries, but salaries can vary significantly, affecting disposable income for leisure activities.

Access to Healthcare

  • Healthcare Services:
    • Philadelphia has a robust healthcare system with numerous hospitals and clinics.
    • Access is generally good, but the cost may be a concern for those with minimal insurance coverage.
    • Emergency services and specialized medical care are easily accessible.

Quality of K-12 Schools

  • Public Education:

    • The performance and quality of K-12 schools in Philadelphia can vary significantly between neighborhoods.
    • Schools with better resources are typically found in higher-income areas.
  • Alternatives:

    • There are options for charter and private schools, though private education may come with higher tuition costs.

Overall Assessment

Living in Philadelphia on a $44,710 salary presents a mix of advantages and challenges. The relatively affordable housing market and accessible public transit can help manage expenses. While cultural and recreational amenities enhance the quality of life, varying school quality and potential healthcare costs may impact overall satisfaction. Despite these hurdles, the city offers a vibrant environment with opportunities for growth and community engagement.

See salary information for the Customer Support Specialist role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for Philadelphia, PA, specifically for a Level 1 Customer Support Specialist. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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