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salary information

Salary Information for a Customer Support Specialist in United States

Median salary:

This data reflects Total Cash for a Level 3 Customer Support Specialist at a mid-size company. To get more detailed information on total compensation for the role of Customer Support Specialist in United States, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Support Specialist in United States?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

Total Comp (TC)

Cost of Living (COL) Index
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Support Specialist in United States?

The Customer Support Specialist will be responsible for providing support to customers via phone, email, and chat. They will troubleshoot customer issues and escalate tickets when necessary. Additionally, they will maintain a knowledge base of solutions to common customer problems.

What are the characteristics of a level 3 Customer Support Specialist?

A level 3 Customer Support Specialist in United States is a seasoned professional with competence, creativity in wide range of technical areas. They resolves most issues and problems effectively. Average experience 5.5 years.

Customer Support Specialist

Benchmark Role

Individual Contributor

Job Type

Customer Support

Job Family

Business

Job Area

Quality of Life on a $61,880 Salary in the United States

Cost of Living

  • National Average: The median salary of $61,880 is slightly below the median household income in the United States, which was approximately $70,784 in 2022.
  • Expenses: Individuals earning this salary can expect to cover basic living expenses such as housing, food, transportation, and healthcare with careful budgeting.
  • Location Variability: The cost of living significantly varies based on location. Urban areas tend to have higher costs, especially in tech hubs like San Francisco or large cities like New York, while rural areas or smaller towns offer more affordability.

Housing Market

  • Home Affordability: The housing market fluctuates heavily based on geographical location. The median home price in the U.S. is around $400,000, making home ownership challenging on this salary in high-demand areas.
  • Renting vs. Buying: Renting is often more feasible in major metropolitan areas, where purchasing can be out of reach. However, in some suburbs or smaller cities, buying a home might be achievable with proper financial planning.

Quality of Life

  • Standard of Living: The salary allows for a decent standard of living, but luxuries and discretionary spending may be limited.
  • Discretionary Income: After necessary expenses, discretionary funds might be lower, influencing lifestyle choices such as dining out, travel, and entertainment.
  • Financial Security: Building savings or contributing to retirement funds might require strict budgeting or secondary income sources.

Access to Healthcare

  • Health Insurance: Access to employer-sponsored health insurance can significantly impact disposable income. Without it, healthcare costs can be burdensome.
  • Costs: Out-of-pocket expenses and deductibles can vary, making healthcare a notable consideration for budgeting on this salary.

Quality of K-12 Schools

  • Public Education: Quality varies widely across the nation. Higher-income areas typically have better-funded schools, providing superior educational resources and opportunities.
  • Private Schooling: Private education can be expensive, often not a viable option without financial aid or considerable sacrifices.

Summary

Living on a $61,880 salary in the United States provides a moderate quality of life, heavily influenced by geographic location and personal budgeting skills. Housing is among the most significant expenses, and while home ownership is generally challenging, renting may be the primary option for many, especially in urban areas. Access to healthcare and quality education are critical

See salary information for the Customer Support Specialist role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for United States, specifically for a Level 3 Customer Support Specialist. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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