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salary information

Salary Information for a Customer Support Specialist in Raleigh, NC

Median salary:

This data reflects Total Cash for a Level 4 Customer Support Specialist at a mid-size company. To get more detailed information on total compensation for the role of Customer Support Specialist in Raleigh, NC, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Support Specialist in Raleigh, NC?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

68.5

Total Comp (TC)

Cost of Living (COL) Index
68.5
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Support Specialist in Raleigh, NC?

The Customer Support Specialist will be responsible for providing support to customers via phone, email, and chat. They will troubleshoot customer issues and escalate tickets when necessary. Additionally, they will maintain a knowledge base of solutions to common customer problems.

What are the characteristics of a level 4 Customer Support Specialist?

A level 4 Customer Support Specialist in Raleigh, NC is an extremely seasoned professional, one who is able to solve most issues and problems and uses their skills to drive company objectives and achieve goals. Average experience 8 years.

Customer Support Specialist

Benchmark Role

Individual Contributor

Job Type

Customer Support

Job Family

Business

Job Area

Quality of Life in Raleigh, NC on a $68,240 Salary

Raleigh, North Carolina, known for its warm climate, burgeoning tech industry, and vibrant cultural scene, offers a unique blend of Southern charm and modern amenities. Earning $68,240 a year places you near the median household income for the city, allowing for a reasonable quality of life relative to the broader United States. Here's how that income aligns with the cost of living, housing market, and quality of life in Raleigh.

Cost of Living

  • Affordability: Raleigh's overall cost of living is slightly below the national average, making it a relatively affordable city for individuals and families.
  • Groceries and Utilities: Prices for groceries and utilities are in line with national averages, allowing for predictable monthly budgeting.
  • Transportation and Entertainment: Costs for transportation and leisure activities are moderate compared to other major cities, contributing to an affordable lifestyle.

Housing Market

  • Home Prices: The median home price in Raleigh is slightly above the national average, with increasing demand driven by the city's growth and desirability.
  • Renting vs. Buying: Renting can be a more viable option for individuals or families looking to live within city limits without the immediate burden of a mortgage.
  • Trends: The real estate market is competitive, with a steady influx of new residents contributing to a thriving housing sector.

Quality of Life

  • Climate and Environment: Residents enjoy a mild climate with four distinct seasons, enhancing outdoor recreational opportunities.
  • Community and Culture: The city boasts a diverse and welcoming population with a rich cultural and collegiate scene, offering numerous festivals, concerts, and sporting events.

Access to Healthcare

  • Healthcare Facilities: Raleigh is home to several top-rated hospitals and medical centers, ensuring quality healthcare access.
  • Healthcare Costs: Medical costs are comparable to the national average, although access to a variety of providers may help in managing expenses efficiently.

Quality of K-12 Schools

  • Public Schools: Raleigh features a broad range of public schools, many of which are highly rated for their academic performance and resources.
  • Private and Charter Schools: There are also ample private and charter school options available, catering to diverse educational preferences.
  • Educational Initiatives: The city places a strong emphasis on education, which is reflected in various innovative programs and partnerships designed to enhance student learning outcomes.

Summary

Living in Raleigh, NC, on a salary of $68,

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OpenComp aggregates multiple data sources to provide accurate salary data for Raleigh, NC, specifically for a Level 4 Customer Support Specialist. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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