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salary information

Salary Information for a Customer Support Specialist in Chicago, IL

Median salary:

This data reflects Total Cash for a Level 1 Customer Support Specialist at a mid-size company. To get more detailed information on total compensation for the role of Customer Support Specialist in Chicago, IL, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Support Specialist in Chicago, IL?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

73

Total Comp (TC)

Cost of Living (COL) Index
73
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Support Specialist in Chicago, IL?

The Customer Support Specialist will be responsible for providing support to customers via phone, email, and chat. They will troubleshoot customer issues and escalate tickets when necessary. Additionally, they will maintain a knowledge base of solutions to common customer problems.

What are the characteristics of a level 1 Customer Support Specialist?

A level 1 Customer Support Specialist in Chicago, IL is a developing professional and technical expertise. They are able to resolve routine issues and problems and have an average of 1 year of work experience.

Customer Support Specialist

Benchmark Role

Individual Contributor

Job Type

Customer Support

Job Family

Business

Job Area

Overview of Quality of Life in Chicago, IL

Living in Chicago, IL, on an annual income of $44,710 presents unique challenges and opportunities compared to the broader United States. This analysis covers key aspects such as the cost of living, housing market, quality of life, access to healthcare, and education.

Cost of Living

  • General Expenses: Chicago’s cost of living is slightly above the national average, affecting day-to-day expenses such as groceries, utilities, and transportation.
  • Transportation: Public transportation is relatively affordable and widely used, potentially reducing the need for personal vehicle expenses.
  • Taxes: Illinois has a flat state income tax at 4.95%, but property and sales taxes can be higher than average.

Housing Market

  • Renting vs. Owning: Median home prices in Chicago exceed the national average, making homeownership challenging on a $44,710 salary. Renting is more common and offers a range of options, though rental prices can also be steep, especially in popular neighborhoods.
  • Affordability: The proportion of income allocated to housing is significant, often exceeding the recommended 30% of a household budget.

Quality of Life

  • Cultural and Recreational Opportunities: Chicago offers a vibrant cultural scene with museums, theaters, and diverse dining options that enhance quality of life.
  • Safety: Crime rates can vary significantly between neighborhoods, and it's important to research local safety when selecting a place to live.
  • Community and Lifestyle: Chicago's diverse neighborhoods cater to various lifestyles, offering a mix of urban and suburban living options.

Access to Healthcare

  • Healthcare Facilities: The city is home to several top-ranked hospitals and medical centers, providing high-quality healthcare services.
  • Insurance: Access to healthcare can be influenced by insurance coverage, which is essential given potential out-of-pocket medical expenses.

Quality of K-12 Schools

  • Public Schools: The quality of public schools in Chicago varies greatly by neighborhood, with some schools performing well above national standards while others struggle.
  • Private and Charter Schools: There are numerous private and charter school options, but they come with additional costs that may not be feasible on a moderate income.

Summary of Assessment

Living in Chicago, IL, on a $44,710 salary provides access to a dynamic urban environment with many amenities but requires careful financial management due to the higher-than-average cost of living

See salary information for the Customer Support Specialist role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for Chicago, IL, specifically for a Level 1 Customer Support Specialist. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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