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salary information

Customer Support Specialist in Chicago, IL

Median salary:

This data reflects Total Cash for a Level 1 Customer Support Specialist at a mid-size company. To get more detailed information on total compensation for the role of Customer Support Specialist in Chicago, IL, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Support Specialist in Chicago, IL?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

73

Total Comp (TC)

Cost of Living (COL) Index
73
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Support Specialist in Chicago, IL?

The Customer Support Specialist will be responsible for providing support to customers via phone, email, and chat. They will troubleshoot customer issues and escalate tickets when necessary. Additionally, they will maintain a knowledge base of solutions to common customer problems.

What are the characteristics of a level 1 Customer Support Specialist?

A level 1 Customer Support Specialist in Chicago, IL is a developing professional and technical expertise. They are able to resolve routine issues and problems and have an average of 1 year of work experience.

Customer Support Specialist

Benchmark Role

Individual Contributor

Job Type

Customer Support

Job Family

Business

Job Area
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OpenComp is an industry-leading compensation management software solution. Thousands of companies have used OpenComp to:

OpenComp utilizes multiple data inputs to compile the salary data for the Level 1 Customer Support Specialist in Chicago, IL. The primary input is crowd-sourced salary information through real-time connections to hundreds of customer-connected HRIS.

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