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Salary Information for a Customer Support Specialist in San Jose, CA

Median salary: $62,600

This data reflects Total Cash for a Level 2 Customer Support Specialist at a mid-size company. To get more detailed information on total compensation for the role of Customer Support Specialist in San Jose, CA, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

$54,600
25th percentile
$62,600
50th percentile
$69,900
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Support Specialist in San Jose, CA?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

$62,600

Not available

$1,406,957

Total Comp (TC)

$62,600

Cost of Living (COL) Index
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Support Specialist in San Jose, CA?

The Customer Support Specialist will be responsible for providing support to customers via phone, email, and chat. They will troubleshoot customer issues and escalate tickets when necessary. Additionally, they will maintain a knowledge base of solutions to common customer problems.

What are the characteristics of a level 2 Customer Support Specialist?

A level 2 Customer Support Specialist in San Jose, CA has well developed professional and technical expertise. Their work impacts the quality and timeline of part of a product or service. They typically have 3 yearas of average experience.

Customer Support Specialist

Benchmark Role

Individual Contributor

Job Type

Customer Support

Job Family

Business

Job Area

Quality of Life in San Jose, CA on an Income of $62,600

Cost of Living

  • Higher than National Average: San Jose's cost of living is considerably higher than the national average.
  • Daily Expenses: Expect to spend more on groceries, utilities, and transportation compared to most other U.S. cities.
  • Limited Disposable Income: Given the higher costs, individuals earning $62,600 may find limited disposable income for savings or luxuries.

Housing Market

  • Expensive Real Estate: The median home price in San Jose far exceeds the national average, making home ownership challenging on this income.
  • Rental Costs: Rental market prices are significantly higher, with a one-bedroom apartment often exceeding national average rents.
  • Homeownership Challenges: Saving for a down payment while managing high living costs can be difficult.

Quality of Life

  • Cultural and Recreational Opportunities: San Jose offers a variety of cultural events, parks, and recreational activities, though these may come at a premium.
  • Public Transportation: Accessible, but may require commuting time due to the city's sprawl.
  • Community and Diversity: Rich multicultural environment with diverse neighborhoods.

Access to Healthcare

  • High-Quality Medical Care: San Jose boasts excellent healthcare facilities; however, the cost of healthcare services can be steep.
  • Insurance Considerations: Comprehensive health insurance is crucial to manage expenses.

Quality of K-12 Schools

  • High-Performing Schools: The city is known for several high-performing public schools.
  • Competitive Educational Environment: Quality education often entails competition for spots in the best schools.
  • Private School Options: Available, but tend to be costly.

Assessment

Living in San Jose, CA, on an income of $62,600 presents notable financial challenges due to the high cost of living and expensive housing market. While the area offers excellent access to healthcare and quality educational opportunities, budget constraints may limit lifestyle choices. Adaptation and strategic financial management can help optimize quality of life in this economically demanding environment.

See salary information for the Customer Support Specialist role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for San Jose, CA, specifically for a Level 2 Customer Support Specialist. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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