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salary information

Salary Information for a Customer Support Specialist in Washington, DC

Median salary:

This data reflects Total Cash for a Level 2 Customer Support Specialist at a mid-size company. To get more detailed information on total compensation for the role of Customer Support Specialist in Washington, DC, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Support Specialist in Washington, DC?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

80.2

Total Comp (TC)

Cost of Living (COL) Index
80.2
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Support Specialist in Washington, DC?

The Customer Support Specialist will be responsible for providing support to customers via phone, email, and chat. They will troubleshoot customer issues and escalate tickets when necessary. Additionally, they will maintain a knowledge base of solutions to common customer problems.

What are the characteristics of a level 2 Customer Support Specialist?

A level 2 Customer Support Specialist in Washington, DC has well developed professional and technical expertise. Their work impacts the quality and timeline of part of a product or service. They typically have 3 yearas of average experience.

Customer Support Specialist

Benchmark Role

Individual Contributor

Job Type

Customer Support

Job Family

Business

Job Area

Quality of Life in Washington, DC on a $56,340 Salary

When assessing the quality of life for someone earning $56,340 annually in Washington, DC, it is important to consider the area's unique cost of living dynamics, housing market, healthcare accessibility, and educational quality.

Cost of Living

  • High Living Costs: Washington, DC is known for its high cost of living. The overall cost of living index is significantly above the national average.
  • Essentials: Groceries, transportation, and healthcare tend to be more expensive compared to many other U.S. cities.
  • Utilities and Services: Utility costs can vary, but services such as internet and phone can also add to the monthly expenses.

Housing Market

  • Housing Prices: Home prices in Washington, DC are notably higher than the national average. As of the latest data, the median home price is several times the annual salary of $56,340, making home ownership challenging.
  • Renting vs Owning: Renting is a more feasible option for many, though rental prices remain high, leading to significant budget constraints.
  • Market Competition: The market is competitive, often necessitating quick decision-making and flexibility.

Quality of Life

  • Cultural and Recreational Opportunities: DC offers a wealth of cultural institutions, restaurants, and recreational activities, contributing positively to the quality of life.
  • Public Transportation: The city has an extensive public transportation network, including buses and the Metro, which can offset the high cost of living by reducing the need for a personal vehicle.
  • Work-Life Balance: The availability of parks and leisure activities supports a balanced lifestyle, although high work demands in various sectors can influence personal time.

Access to Healthcare

  • Comprehensive Healthcare System: Washington, DC provides access to a variety of healthcare facilities.
  • Costs: Healthcare costs are typically high, which can be a substantial burden, especially for those without employer-sponsored health plans.
  • Quality of Services: The quality of healthcare services is generally high, with access to some of the nation’s top medical institutions.

Quality of K-12 Schools

  • Public vs. Private Schools: Public schools in the district vary significantly in quality. Many families opt for charter or private schools, which can be costly.
  • Educational Resources: Access to educational resources and extracurricular programs is available, although often dependent on the

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OpenComp aggregates multiple data sources to provide accurate salary data for Washington, DC, specifically for a Level 2 Customer Support Specialist. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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