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Salary Information for a Customer Support Specialist in New York, NY

Median salary: $62,600

This data reflects Total Cash for a Level 2 Customer Support Specialist at a mid-size company. To get more detailed information on total compensation for the role of Customer Support Specialist in New York, NY, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

$54,600
25th percentile
$62,600
50th percentile
$69,900
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Support Specialist in New York, NY?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

$62,600

100

Not available

Not available

Total Comp (TC)

$62,600

Cost of Living (COL) Index
100
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Support Specialist in New York, NY?

The Customer Support Specialist will be responsible for providing support to customers via phone, email, and chat. They will troubleshoot customer issues and escalate tickets when necessary. Additionally, they will maintain a knowledge base of solutions to common customer problems.

What are the characteristics of a level 2 Customer Support Specialist?

A level 2 Customer Support Specialist in New York, NY has well developed professional and technical expertise. Their work impacts the quality and timeline of part of a product or service. They typically have 3 yearas of average experience.

Customer Support Specialist

Benchmark Role

Individual Contributor

Job Type

Customer Support

Job Family

Business

Job Area

Quality of Life for a New Yorker Earning $62,600 Per Year

Living in New York City on an annual salary of $62,600 presents unique challenges and opportunities compared to other locations in the United States. Here's a comprehensive overview of the factors affecting quality of life for individuals at this income level.

Cost of Living

  • High Cost of Living: New York City is known for its high cost of living. Expenses such as groceries, transportation, and utilities are significantly above the national average.
  • Transportation: Though public transport may offer some savings compared to owning a car, the cost is still relatively high. A monthly MetroCard as of 2023 costs approximately $127.

Housing Market

  • Expensive Rental Market: Rent in NYC is notoriously high. The average rent for a one-bedroom apartment can easily exceed $3,000 per month, which can be a considerable portion of a $62,600 salary.
  • Challenges in Homeownership: Median home prices are far higher than the national average, making homeownership difficult without significant savings or dual incomes.

Quality of Life

  • Diverse Opportunities: Access to cultural amenities, including museums, theaters, and restaurants, is unparalleled and a significant draw for many residents.
  • Social Life and Networking: Rich social and professional networking opportunities contribute to a vibrant lifestyle.

Access to Healthcare

  • Wide Range of Facilities: New York City offers excellent access to healthcare facilities with many top-tier hospitals and specialists available.
  • Cost Considerations: Depending on insurance coverage, out-of-pocket expenses for healthcare can be substantial.

Quality of K-12 Schools

  • Varied Options: NYC offers a mix of public, charter, and private schools. Some public schools and specialized high schools are highly competitive and renowned for their excellence.
  • Educational Access: Access to quality education can vary greatly depending on the neighborhood and district.

Summary

Living in New York City on $62,600 per year comes with financial constraints due to high living costs, particularly in housing. However, the city's rich cultural, social, and professional environment offers significant non-monetary benefits. Access to healthcare is generally good, though costs can streamline resources. Public education quality varies, with some schools providing exceptional education options. Overall, achieving a balance between income and expenses can be challenging but is supplemented by the unique lifestyle and opportunities the city provides.

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OpenComp aggregates multiple data sources to provide accurate salary data for New York, NY, specifically for a Level 2 Customer Support Specialist. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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