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salary information

Salary Information for a Customer Support Specialist in Cleveland, OH

Median salary:

This data reflects Total Cash for a Level 2 Customer Support Specialist at a mid-size company. To get more detailed information on total compensation for the role of Customer Support Specialist in Cleveland, OH, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Support Specialist in Cleveland, OH?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

Total Comp (TC)

Cost of Living (COL) Index
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Support Specialist in Cleveland, OH?

The Customer Support Specialist will be responsible for providing support to customers via phone, email, and chat. They will troubleshoot customer issues and escalate tickets when necessary. Additionally, they will maintain a knowledge base of solutions to common customer problems.

What are the characteristics of a level 2 Customer Support Specialist?

A level 2 Customer Support Specialist in Cleveland, OH has well developed professional and technical expertise. Their work impacts the quality and timeline of part of a product or servie. They typically have 3 yearas of average experience.

Customer Support Specialist

Benchmark Role

Individual Contributor

Job Type

Customer Support

Job Family

Business

Job Area

Quality of Life in Cleveland, OH

Overview of Income and Cost of Living

  • A salary of $50,080 in Cleveland, OH, is slightly above the city's median household income.
  • The cost of living in Cleveland is generally lower than the national average.
  • Essential expenses such as groceries, utilities, and healthcare are more affordable compared to many larger cities in the U.S.

Housing Market

  • Home Prices: The median home price in Cleveland is significantly below the national median, making homeownership more attainable.
  • Rent: Rent for apartments in Cleveland is also more affordable, with average rates for a one-bedroom apartment well below those in major metropolitan areas.
  • Despite affordability, some neighborhoods may have limited housing availability, which can affect choices.

Quality of Life

  • Cost Efficiency: The lower cost of living allows residents to stretch their dollars further, promoting a moderate but comfortable lifestyle.
  • Recreation and Culture: Access to cultural institutions like the Cleveland Museum of Art and Rock & Roll Hall of Fame, and plenty of parks and outdoor activities contribute to a vibrant community life.

Access to Healthcare

  • Cleveland hosts several esteemed medical institutions, including the Cleveland Clinic, which provides excellent healthcare services.
  • Healthcare costs are more moderate than in other regions, and many residents benefit from high-quality healthcare facilities locally.

Quality of K-12 Schools

  • Public Schools: The quality of K-12 education in Cleveland varies, with some districts performing better than others. In general, public schools face challenges typical of urban areas, such as resource allocation and varying academic achievement levels.
  • Private and Charter Schools: There are several respected private and charter school options available, providing alternatives to public education.

Summary

Cleveland, OH, offers a good quality of life for those earning $50,080 annually, thanks to a lower cost of living and affordable housing compared to many other parts of the U.S. Residents enjoy access to renowned healthcare and a vibrant cultural scene. However, school quality can vary significantly, and prospective residents should consider the specific neighborhoods and available education options when planning a move. Overall, Cleveland provides a balanced lifestyle with opportunities for both savings and engagement in community activities.

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OpenComp aggregates multiple data sources to provide accurate salary data for Cleveland, OH, specifically for a Level 2 Customer Support Specialist. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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