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salary information

Salary Information for a Customer Support Specialist in Memphis, TN

Median salary:

This data reflects Total Cash for a Level 4 Customer Support Specialist at a mid-size company. To get more detailed information on total compensation for the role of Customer Support Specialist in Memphis, TN, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
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Behind the numbers

What is the adjusted total comp for a Customer Support Specialist in Memphis, TN?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

Total Comp (TC)

Cost of Living (COL) Index
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Support Specialist in Memphis, TN?

The Customer Support Specialist will be responsible for providing support to customers via phone, email, and chat. They will troubleshoot customer issues and escalate tickets when necessary. Additionally, they will maintain a knowledge base of solutions to common customer problems.

What are the characteristics of a level 4 Customer Support Specialist?

A level 4 Customer Support Specialist in Memphis, TN is an extremely seasoned professional, one who is able to solve most issues and problems and uses their skills to drive company objectives and achieve goals. Average experience 8 years.

Customer Support Specialist

Benchmark Role

Individual Contributor

Job Type

Customer Support

Job Family

Business

Job Area

Assessment of Quality of Life in Memphis, TN

Overview of Income and Cost of Living

  • Annual Income: $63,975
    • Slightly above the median household income in Memphis, which is around $52,000.
  • Cost of Living:
    • Lower than the national average.
    • Housing, transportation, and utilities are notably more affordable.

Housing Market

  • Median Home Price: Approximately $180,000
    • Significantly lower than the national median home price, which is over $325,000.
  • Affordability:
    • With an annual income of $63,975, homeownership is more accessible compared to higher-cost cities.
    • Rent prices are also relatively low, offering flexibility for non-homeowners.

Quality of Life

  • Cultural and Recreational Offerings:
    • Rich music scene, including blues and rock-n-roll, with numerous festivals and events.
    • Access to outdoor activities in the nearby parks and along the Mississippi River.
  • Crime Rate:
    • Higher than the national average, which can impact the sense of safety and security.

Access to Healthcare

  • Availability:
    • Several renowned hospitals and medical centers, including Methodist Le Bonheur Healthcare and St. Jude Children's Research Hospital.
  • Cost:
    • Average healthcare costs are slightly below the national average, making healthcare more affordable.

Quality of K-12 Schools

  • Public Education:
    • Varied quality with some highly-rated schools but also underperforming institutions.
    • Options for magnet and charter schools offering specialized curricula.
  • Private Education:
    • Several private schools are available, with quality education but requiring higher tuition fees.

Summary

Living in Memphis, TN, with an income of $63,975 provides a relatively comfortable quality of life due to the city's lower cost of living. Housing affordability is a significant advantage, allowing residents to enjoy homeownership more easily than in many parts of the United States. The city's rich cultural heritage and access to healthcare add to the overall quality of life. However, challenges such as the crime rate and the mixed quality of public schools can affect residential satisfaction. For families specifically, investigating local school options and neighborhood safety will be crucial for ensuring an optimal living experience.

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OpenComp aggregates multiple data sources to provide accurate salary data for Memphis, TN, specifically for a Level 4 Customer Support Specialist. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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