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salary information

Salary Information for a Customer Service Rep in Austin, TX

Median salary:

This data reflects Total Cash for a Level 2 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in Austin, TX, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in Austin, TX?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

62.3

Total Comp (TC)

Cost of Living (COL) Index
62.3
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in Austin, TX?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 2 Customer Service Rep?

A level 3 Customer Service Rep in Austin, TX is a seasoned professional with competence, creativity in wide range of technical areas. Resolves most issues and problems effectively. Average experience 5.5 years.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Quality of Life in Austin, TX on an $81,940 Annual Salary

Overview of Cost of Living

  • Comparative Costs:

    • Austin's cost of living is moderately higher than the national average.
    • Major expenses include housing, transportation, and groceries.
  • Living Expenses:

    • Groceries and health costs are slightly above average.
    • Transportation costs, often involving car expenses and gas, are comparable to national levels.

Housing Market

  • Home Prices:

    • Austin's real estate market has seen significant growth, with median home prices often surpassing national averages.
    • The median home price in Austin is notably higher than the broader U.S. median.
  • Affordability:

    • While an $81,940 salary is above the national median household income, finding affordable housing can still be a challenge due to rising home prices.

Quality of Life

  • Lifestyle and Culture:

    • Austin offers a vibrant cultural scene with numerous music festivals, restaurants, and outdoor activities.
    • The city is known for its liveliness and diverse community options.
  • Safety and Community:

    • Generally considered a safe city with numerous family-friendly neighborhoods.
  • Climate:

    • Mild winters but hot summers require adjustment for those not used to high temperatures.

Access to Healthcare

  • Healthcare Facilities:

    • Austin is equipped with a wide range of hospitals and specialized clinics, offering quality healthcare services.
  • Cost of Healthcare:

    • Healthcare costs in Austin slightly exceed the national average, impacting disposable income.

Quality of K-12 Schools

  • Educational Institutions:

    • Austin's public schools are largely regarded as above average, with some high-performing institutions.
  • Educational Resources:

    • Diverse programs and extracurricular activities available, fostering a comprehensive educational environment.

Summary

Austin, TX presents a mixed financial picture for someone earning $81,940 annually. While the salary aligns well with national income levels, the elevated cost of living, particularly housing, poses challenges. The vibrant cultural scene and quality educational institutions provide a rich quality of life, albeit moderated by higher healthcare expenses. Adjustments in lifestyle may be necessary to fully enjoy what Austin has to offer, especially in real estate investments.

See salary information for the Customer Service Rep role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for Austin, TX, specifically for a Level 2 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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