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salary information

Salary Information for a Customer Service Rep in Sacramento, CA

Median salary:

This data reflects Total Cash for a Level 5 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in Sacramento, CA, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in Sacramento, CA?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

75.6

Total Comp (TC)

Cost of Living (COL) Index
75.6
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in Sacramento, CA?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 5 Customer Service Rep?

A level 5 Customer Service Rep in Sacramento, CA possesses a wide range of experience, and is looked to as a thought leader. Their work affects design, quality and timeline of entire product or service. Average experience 11 years.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Quality of Life in Sacramento, CA on a $112,540 Salary

Overview of Cost of Living

  • Cost of Living Index: Approximately 18% higher than the national average.
  • Utilities and Transportation: Slightly above national average costs.
  • Groceries and Dining: Prices are comparable to other major cities in California, often more expensive than the U.S. average.

Housing Market

  • Median Home Prices: As of the latest data, median home costs in Sacramento are around $450,000, which is higher than the national average but more affordable than Bay Area cities.
  • Renting vs. Buying: Renting can be advantageous due to relatively lower rents compared to owning, offering flexibility in choice of neighborhoods.
  • Home Value Appreciation: Sacramento has experienced steady appreciation, making it an attractive option for long-term investment.

Quality of Life

  • Work-Life Balance: Opportunities for outdoor activities contribute to a good work-life balance, with proximity to parks, rivers, and a short drive to Lake Tahoe and Napa Valley.
  • Cultural Scene: A growing arts scene and local cuisine offerings provide diverse cultural experiences.
  • Crime Rates: Crime rates are comparable to the national average, with certain areas better suited for families and professionals alike.

Access to Healthcare

  • Healthcare Quality: Sacramento is known for its high-quality healthcare facilities, benefiting from being a central hub for medical services.
  • Health Insurance Accessibility: Good access through various employer-sponsored plans and Covered California market.

Quality of K-12 Schools

  • Public Schools: Mixed performance with some schools excelling in academics, while others may lag; school ratings depend significantly on the neighborhood.
  • Private Education: Availability of reputable private schools offers an alternative for tailored education options.
  • Higher Education: Proximity to quality higher education institutions like UC Davis and Sacramento State adds to the educational value.

Summary of the Assessment

Living in Sacramento, CA on a salary of $112,540 provides a comfortable lifestyle for individuals or a small family. While the cost of living and housing is above the national average, it remains relatively affordable compared to other major Californian cities like San Francisco or Los Angeles. The city offers a good quality of life with access to excellent healthcare and a variety of educational choices. Those considering relocation to Sacramento can expect a balanced lifestyle enhanced by a diverse cultural environment and access to outdoor recreational

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OpenComp aggregates multiple data sources to provide accurate salary data for Sacramento, CA, specifically for a Level 5 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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