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salary information

Salary Information for a Customer Service Rep in San Jose, CA

Median salary:

This data reflects Total Cash for a Level 2 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in San Jose, CA, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in San Jose, CA?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

Total Comp (TC)

Cost of Living (COL) Index
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in San Jose, CA?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 2 Customer Service Rep?

A level 2 Customer Service Rep in San Jose, CA has well developed professional and technical expertise. Their work impacts the quality and timeline of part of a product or service. They typically have 3 yearas of average experience.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Living on $73,900 in San Jose, CA

San Jose, CA, located in the heart of Silicon Valley, is known for its high-tech industry, leading to a high cost of living. Here is an assessment of how someone with a salary of $73,900 per year might fare in terms of lifestyle quality relative to the cost of living and home prices compared to the broader United States.

Cost of Living

  • Significantly Higher than National Average:
    • The cost of living in San Jose is around 49.5% above the national average.
    • Key expenses like groceries, transportation, and utilities are substantially higher.
  • Effective Budget Management Needed:
    • Balancing basic needs and leisure may require rigorous financial planning.
    • Dining out and entertainment options might be less frequent due to high costs.

Housing Market

  • High Housing Costs:
    • The median home price is approximately $1.4 million, a stark contrast to the national average of about $400,000.
    • Renting could be more feasible; however, the average rent for a one-bedroom apartment is still notably high, around $2,500 per month.
  • Limited Home Ownership Opportunities:
    • Purchasing a home on a $73,900 salary would be challenging without additional income or substantial savings.

Quality of Life

  • Access to Amenities:
    • San Jose offers a wide range of amenities, including parks, museums, and restaurants, contributing to a vibrant lifestyle.
  • High-Tech Environment:
    • The city’s proximity to tech hubs offers unique career opportunities and cultural experiences.
  • Traffic and Commute:
    • Traffic can be a significant issue, potentially impacting daily life quality.
    • Public transport can lessen the commuting burden but might not be as extensive as in other major cities.

Access to Healthcare

  • Excellent Healthcare Facilities:
    • San Jose is home to numerous top-tier hospitals and healthcare providers.
    • Health insurance may be a considerable expense but provides access to quality medical care.
  • Healthcare Costs:
    • Potentially higher out-of-pocket costs compared to national averages, necessitating comprehensive health plans.

Quality of K-12 Schools

  • Strong Educational Institutions:
    • San Jose boasts several highly rated public and private schools, contributing to children's education quality.
  • School Costs:

See salary information for the Customer Service Rep role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for San Jose, CA, specifically for a Level 2 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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