PricingCustomersResources
Try for FreeRequest a Demo
Open MenuClose Menu icon

salary information

Salary Information for a Customer Service Rep in Philadelphia, PA

Median salary:

This data reflects Total Cash for a Level 1 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in Philadelphia, PA, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in Philadelphia, PA?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

74.6

Total Comp (TC)

Cost of Living (COL) Index
74.6
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in Philadelphia, PA?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 1 Customer Service Rep?

A level 1 Customer Service Rep in Philadelphia, PA is a developing professional and technical expertise. They are able to resolve routine issues and problems and have an average of 1 year of work experience.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Quality of Life in Philadelphia, PA: A Financial Overview

Understanding the quality of life in Philadelphia, PA, for someone earning an annual salary of $58,395 involves examining various facets such as the cost of living, housing market, access to healthcare, and K-12 education quality. Here is a breakdown of these aspects with a comparison to the broader United States.

Cost of Living

  • General Overview: The cost of living in Philadelphia is slightly above the national average. Key factors include housing, utilities, transportation, and groceries.
  • Comparison: Compared to the national index, Philadelphia’s living expenses are higher but still manageable with a salary of $58,395, though budget-conscious living is necessary.
  • Utilities and Transportation: Utilities and transportation costs are relatively higher than the national average, impacting monthly budgeting considerably.

Housing Market

  • Home Prices: The median home price in Philadelphia is relatively high, posing a challenge for prospective homebuyers with moderate incomes.
  • Rental Market: Renting is a significant expenditure, with median rents in desirable neighborhoods exceeding the national average.
  • Affordability: For someone with a $58,395 salary, renting is often more feasible than purchasing due to the high cost of homeownership.

Quality of Life

  • Urban Amenities: Philadelphia offers rich cultural and historical attractions, dining options, and a vibrant arts scene, contributing positively to quality of life.
  • Public Services: Access to public amenities such as parks and libraries is decent, providing opportunities for leisure and recreation.
  • Safety Considerations: Crime rates may influence residential choices, necessitating cautious selection of neighborhoods.

Access to Healthcare

  • Healthcare Quality: Philadelphia is home to reputable healthcare institutions, providing high-quality medical services.
  • Healthcare Costs: While healthcare quality is commendable, costs can be burdensome without adequate insurance coverage.

Quality of K-12 Schools

  • Public School System: The quality of public schools varies widely across different neighborhoods, with some schools performing well above the national average while others face challenges.
  • Educational Alternatives: There are options for charter and private schooling, though they often come with additional costs.

Summary

Living in Philadelphia on a $58,395 salary presents both opportunities and challenges. The cultural richness and accessible urban amenities enhance life quality, while high housing costs and variable school quality necessitate informed choices on living arrangements and educational needs. Additionally

See salary information for the Customer Service Rep role elsewhere in the United States

Try OpenComp today

Sign-up to search for more detailed compensation information that includes base pay, total cash, and equity by role, city, and job level

What is OpenComp? OpenComp provides innovative solutions for compensation management. Organizations use OpenComp to:

OpenComp aggregates multiple data sources to provide accurate salary data for Philadelphia, PA, specifically for a Level 1 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

You are in safe hands with us.

Feel confident that your comp data is safe and secure with OpenComp's access controls, data encryption, security certifications and system audits.