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salary information

Salary Information for a Customer Service Rep in Phoenix, AZ

Median salary:

This data reflects Total Cash for a Level 2 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in Phoenix, AZ, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in Phoenix, AZ?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

63.9

Total Comp (TC)

Cost of Living (COL) Index
63.9
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in Phoenix, AZ?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 2 Customer Service Rep?

A level 2 Customer Service Rep in Phoenix, AZ has well developed professional and technical expertise. Their work impacts the quality and timeline of part of a product or service. They typically have 3 yearas of average experience.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Quality of Life in Phoenix, AZ on a $59,120 Annual Salary

An individual making $59,120 annually in Phoenix, AZ, can expect certain lifestyle standards. Here, we provide an overview of the cost of living, housing market, quality of life, access to healthcare, and quality of K-12 schools in Phoenix relative to the broader United States.

Cost of Living

  • General Cost of Living: Phoenix’s cost of living is slightly above the national average. Groceries and healthcare may cost more, while utilities and transportation are generally more affordable.
  • Groceries and Dining: Food expenses can be higher than average. Dining out varies, with a range of budget to high-end options available.

Housing Market

  • Home Prices: The median home price in Phoenix is higher than the national average, making home ownership less accessible, particularly for first-time buyers.
  • Renting: Renting is a viable option, with rental prices varying depending on location and amenities. Generally more affordable than purchasing, renting still demands a significant portion of your income.

Quality of Life

  • Climate: Known for its hot desert climate with long summers and moderate winters, which some find desirable and others challenging.
  • Recreation: Offers abundant outdoor activities, cultural events, and sports, contributing to a high quality of life.
  • Economic Opportunities: A growing economy with job opportunities in sectors like tech, healthcare, and finance.

Access to Healthcare

  • Availability: Phoenix houses a range of healthcare facilities, offering comprehensive medical services.
  • Cost: Healthcare can be more costly compared to other US regions, influencing your disposable income.

Quality of K-12 Schools

  • Education: The quality of public schools in Phoenix varies. Some districts perform above average, while others may fall short.
  • School Choice: Options include a mix of private, charter, and public schools, which allows families to choose based on educational priorities and budget.

Summary

Living in Phoenix on a $59,120 yearly salary presents a mixed experience. While the city offers a vibrant lifestyle with a booming economy and rich recreational options, the higher costs associated with housing and healthcare can impact financial stability. Nevertheless, access to diverse schooling options supports family life, and the unique environment provides a distinct charm and opportunity for an engaging lifestyle.

See salary information for the Customer Service Rep role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for Phoenix, AZ, specifically for a Level 2 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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