PricingCustomersResources
Try for FreeRequest a Demo
Open MenuClose Menu icon

salary information

Salary Information for a Customer Service Rep in Portland, OR

Median salary:

This data reflects Total Cash for a Level 3 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in Portland, OR, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in Portland, OR?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

70.7

Total Comp (TC)

Cost of Living (COL) Index
70.7
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in Portland, OR?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 3 Customer Service Rep?

A level 3 Customer Service Rep in Portland, OR is a seasoned professional with competence, creativity in wide range of technical areas. They resolves most issues and problems effectively. Average experience 5.5 years.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Quality of Life in Portland, OR on an $81,940 Salary

Cost of Living

  • Comparison to National Average:
    • Portland's cost of living is approximately 30% higher than the national average.
    • Expenses such as groceries, transportation, and utilities typically exceed national costs.
  • Daily Expenses:
    • Groceries and dining out are notably more expensive, reflecting Portland's robust food scene.
    • Public transportation is affordable and efficient, contributing to lower commuting costs.

Housing Market

  • Home Prices:
    • The median home price in Portland is significantly higher than the national median, often topping $500,000.
    • Rent for a one-bedroom apartment averages around $1,700 per month, higher than many other cities.
  • Real Estate Trends:
    • Portland's housing market is competitive, with limited inventory driving up prices.
    • Buyers and renters face high competition, with many homes receiving multiple offers.

Quality of Life

  • Cultural and Recreational Opportunities:
    • Boasts a vibrant arts scene, extensive park systems, and a variety of food and drink options.
    • Strong emphasis on sustainability and outdoor activities enhances lifestyle appeal.
  • Crime and Safety:
    • Crime rates are comparable to other major urban areas, with some neighborhoods being safer than others.
    • Community initiatives are actively working towards enhanced safety and livability.

Access to Healthcare

  • Healthcare Facilities:
    • Portland has a well-developed healthcare network with access to numerous hospitals and specialized care.
    • Health insurance costs may be higher, but quality care is widely accessible.
  • Public Health:
    • Strong public health infrastructure supports preventative care and community health initiatives.

Quality of K-12 Schools

  • Education System:
    • Portland Public Schools offers a variety of programs, though quality varies by district.
    • Numerous private and charter schools provide additional educational options.
  • Academic Performance:
    • Test scores and graduation rates are generally above the national average, though disparities exist among schools.

Summary

Living in Portland, OR, on a salary of $81,940 offers both challenges and benefits. While the cost of living and housing prices are above the national average, the city provides a rich cultural environment, extensive outdoor activities, and quality healthcare. The education system presents a mixed review but generally offers solid opportunities for students. Balancing these factors, a resident with

See salary information for the Customer Service Rep role elsewhere in the United States

Try OpenComp today

Sign-up to search for more detailed compensation information that includes base pay, total cash, and equity by role, city, and job level

What is OpenComp? OpenComp provides innovative solutions for compensation management. Organizations use OpenComp to:

OpenComp aggregates multiple data sources to provide accurate salary data for Portland, OR, specifically for a Level 3 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

You are in safe hands with us.

Feel confident that your comp data is safe and secure with OpenComp's access controls, data encryption, security certifications and system audits.