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salary information

Salary Information for a Customer Service Rep in Washington, DC

Median salary:

This data reflects Total Cash for a Level 2 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in Washington, DC, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in Washington, DC?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

80.2

Total Comp (TC)

Cost of Living (COL) Index
80.2
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in Washington, DC?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 2 Customer Service Rep?

A level 2 Customer Service Rep in Washington, DC has well developed professional and technical expertise. Their work impacts the quality and timeline of part of a product or service. They typically have 3 yearas of average experience.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Quality of Life in Washington, DC on a $66,510 Salary

Living in Washington, DC offers a unique experience with its vibrant culture, historical landmarks, and political significance. However, the cost of living and housing market play a substantial role in shaping an individual's quality of life. Here’s how someone earning $66,510 annually may experience life in the nation's capital relative to the United States overall.

Cost of Living

  • Higher Than National Average: Washington, DC’s cost of living is significantly higher than the national average.
    • Utilities and Transportation: Costs for utilities and public transport are elevated compared to other large cities.
    • Groceries and Dining: Both everyday grocery items and dining out tend to be more expensive.

Housing Market

  • High Home Prices: The real estate market in DC is competitive, with home prices well above the national average.
    • Median Home Price: As of the latest data, the median home price in Washington, DC is considerably higher than in many other parts of the country.
    • Renting: Renting is also costly, often requiring a substantial portion of income.

Quality of Life

  • Cultural and Recreational Opportunities: Residents benefit from access to museums, theaters, and outdoor spaces.
    • Lifestyle: The city has a vibrant nightlife and a rich array of cultural events.
  • Transportation: DC offers an extensive public transportation network, though it can be crowded and subject to delays.

Access to Healthcare

  • Extensive Healthcare Facilities: Washington, DC has many reputable hospitals and healthcare providers.
    • Cost: Healthcare can be expensive, with insurance premiums higher than many other areas.

Quality of K-12 Schools

  • Mixed Education Quality: The quality of schools varies widely across different neighborhoods.
    • Public vs. Private: While some public schools are well-rated, others have room for improvement. Many families opt for private or charter schools, which can be costly.

Summary

Living in Washington, DC on a $66,510 salary provides access to a culturally rich environment and robust public services. However, the high cost of living, particularly in housing, poses challenges. While healthcare and education options are numerous and diverse, they can be expensive. Balancing these factors is crucial for a fulfilling life in the capital.

See salary information for the Customer Service Rep role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for Washington, DC, specifically for a Level 2 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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