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salary information

Salary Information for a Customer Service Rep in New York, NY

Median salary:

This data reflects Total Cash for a Level 2 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in New York, NY, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in New York, NY?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

100

Total Comp (TC)

Cost of Living (COL) Index
100
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in New York, NY?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 2 Customer Service Rep?

A level 2 Customer Service Rep in New York, NY has well developed professional and technical expertise. Their work impacts the quality and timeline of part of a product or service. They typically have 3 yearas of average experience.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Quality of Life Assessment for a New York, NY Resident Earning $73,900 per Year

Living in New York City offers a unique experience characterized by a high cost of living. For someone earning $73,900 annually, navigating the city's expenses requires careful budgeting and prioritization. Here is a detailed breakdown of how this salary measures against the cost of living, housing market, healthcare access, and education quality compared to the broader United States.

Cost of Living

  • Higher Cost Index: New York City's cost of living is significantly above the national average, driven by high expenses in housing, transportation, and everyday necessities.
  • Expenses Breakdown:
    • Groceries: Considerably more expensive than in most other U.S. cities.
    • Transportation: Public transit, while better than having a car, still adds substantial monthly costs.
    • Utilities: Bills can be higher due to apartment heating and air conditioning needs.

Housing Market

  • High Housing Costs: Housing prices in NYC are among the highest in the nation. Rent for a one-bedroom apartment in the city far exceeds what one might pay elsewhere.
  • Limited Homeownership Opportunities: At this income level, purchasing a home in the city can be challenging without substantial savings or additional income sources.
  • Renting vs. Buying: Many residents prioritize renting due to the prohibitive costs and competitive nature of the real estate market.

Quality of Life

  • Urban Lifestyle: Access to cultural amenities such as museums, theaters, and restaurants is a major plus, adding rich experiences despite financial limitations.
  • Public Services and Safety: NYC offers one of the best public transportation systems globally but is counterbalanced by concerns about urban crime in certain areas.
  • Social Life and Diversity: High diversity and a vibrant social scene enhance the overall living experience.

Access to Healthcare

  • World-Class Facilities: The city has some of the best hospitals and medical centers.
  • Costs: Healthcare costs can be high, though they vary based on insurance coverage. Employer-provided health insurance can mitigate some expenses.
  • Availability: Access to specialized and routine care is readily available, but wait times can be longer in sought-after facilities.

Quality of K-12 Schools

  • Diverse Education Options: A mix of public, private, and charter schools are available, although the quality can vary dramatically across the city.
  • **

See salary information for the Customer Service Rep role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for New York, NY, specifically for a Level 2 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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