PricingCustomersResources
Try for FreeRequest a Demo
Open MenuClose Menu icon

salary information

Salary Information for a Customer Service Rep in Cleveland, OH

Median salary:

This data reflects Total Cash for a Level 2 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in Cleveland, OH, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in Cleveland, OH?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

Total Comp (TC)

Cost of Living (COL) Index
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in Cleveland, OH?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 2 Customer Service Rep?

A level 2 Customer Service Rep in Cleveland, OH has well developed professional and technical expertise. Their work impacts the quality and timeline of part of a product or servie. They typically have 3 yearas of average experience.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Quality of Life in Cleveland, OH for an Income of $59,120

Overview

Cleveland, Ohio, a city known for its cultural heritage and historical significance, offers a varied quality of life that can be quite attractive for individuals earning a median salary like $59,120. Below is an overview of how this income supports life in Cleveland regarding cost of living, housing, healthcare access, and educational quality.

Cost of Living

  • General Affordability: Cleveland's cost of living is generally lower than the national average, making essential expenses such as groceries, utilities, and transportation more affordable.
  • Consumer Prices: Prices for everyday items and services are typically on the lower side compared to larger metropolitan areas.

Housing Market

  • Home Prices: The median home price in Cleveland is significantly below the national average, offering more opportunities for homeownership at this income level.
  • Rental Market: For those not looking to buy, rental prices also present relative affordability, allowing for reasonable quality apartments at an accessible cost.

Quality of Life

  • Community and Recreation: Cleveland offers a wealth of cultural attractions, including respected art institutes, music venues, and sports teams, providing ample recreational opportunities.
  • Public Transportation: Adequate public transportation facilitates commuting within the city, although the system is less extensive compared to larger cities.

Access to Healthcare

  • Healthcare Services: Cleveland is home to top-ranked hospitals such as the Cleveland Clinic, ensuring access to high-quality healthcare services.
  • Healthcare Costs: Medical expenses may still burden some, but access to high-quality facilities is a significant benefit.

Quality of K-12 Schools

  • Public School System: The quality of public schools varies, with some schools performing above average and others needing improvement.
  • Educational Options: There are numerous charter and private school options available to supplement or provide alternatives to public education.

Summary

Living in Cleveland with a salary of $59,120 allows for a comfortable quality of life characterized by affordable living costs, a more accessible housing market, solid healthcare options, and varied recreational and cultural opportunities. While challenges remain in public education and transportation, the overall balance of affordability and lifestyle benefits can make Cleveland an appealing place for those earning this income.

See salary information for the Customer Service Rep role elsewhere in the United States

Try OpenComp today

Sign-up to search for more detailed compensation information that includes base pay, total cash, and equity by role, city, and job level

What is OpenComp? OpenComp provides innovative solutions for compensation management. Organizations use OpenComp to:

OpenComp aggregates multiple data sources to provide accurate salary data for Cleveland, OH, specifically for a Level 2 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

You are in safe hands with us.

Feel confident that your comp data is safe and secure with OpenComp's access controls, data encryption, security certifications and system audits.