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salary information

Salary Information for a Customer Service Rep in Columbus, OH

Median salary:

This data reflects Total Cash for a Level 4 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in Columbus, OH, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in Columbus, OH?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

66.4

Total Comp (TC)

Cost of Living (COL) Index
66.4
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in Columbus, OH?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 4 Customer Service Rep?

A level 4 Customer Service Rep in Columbus, OH is an extremely seasoned professional, one who is able to solve most issues and problems and uses their skills to drive company objectives and achieve goals. Average experience 8 years.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Cost of Living in Columbus, OH

  • Overall Affordability: The cost of living in Columbus, OH is slightly below the national average, which means that residents generally find their dollar stretches further in daily expenses compared to other parts of the U.S.
  • Grocery and Utilities: The prices for groceries and utilities are competitive with the national average, if not a bit lower, contributing to a manageable cost of living for those earning $92,800 annually.

Housing Market

  • Median Home Price: The median home price in Columbus is significantly lower than the national median, making homeownership more accessible for individuals and families compared to larger metropolitan areas.
  • Rent vs. Buy: The lower home prices provide an excellent opportunity for those considering buying, although renting remains affordable as well.

Quality of Life

  • Income Assessment: An income of $92,800 per year in Columbus supports a comfortable lifestyle, offering financial flexibility for housing, utilities, leisure, and savings.
  • Entertainment and Dining: Columbus boasts a vibrant arts scene and diverse culinary offerings, providing residents with ample recreational and cultural activities.

Access to Healthcare

  • Healthcare Facilities: Columbus has reputable healthcare facilities, including hospitals and specialized care centers, ensuring residents have access to quality medical services.
  • Cost of Healthcare: While healthcare costs are in line with national averages, the accessibility and quality remain high, which positively affects the quality of life.

Quality of K-12 Schools

  • Public Schools: The city has a varied education system with both highly rated public schools and areas that require improvement, offering diverse opportunities for K-12 education.
  • Private and Charter Schools: There are numerous private and charter school options, providing alternatives for families seeking specialized curricula or smaller class sizes.

Summary

Living in Columbus, OH, with an annual income of $92,800 provides a comfortable lifestyle relative to the cost of living and housing prices. With affordable housing, competitive daily living costs, quality healthcare access, and diverse educational options, residents benefit from a high quality of life in the city. The city's cultural offerings further enhance living standards, making Columbus an attractive choice for individuals and families seeking both economic value and a vibrant community.

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OpenComp aggregates multiple data sources to provide accurate salary data for Columbus, OH, specifically for a Level 4 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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