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salary information

Salary Information for a Customer Service Rep in United States

Median salary:

This data reflects Total Cash for a Level 3 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in United States, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in United States?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

Total Comp (TC)

Cost of Living (COL) Index
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in United States?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 3 Customer Service Rep?

A level 3 Customer Service Rep in United States is a seasoned professional with competence, creativity in wide range of technical areas. They resolves most issues and problems effectively. Average experience 5.5 years.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Quality of Life Assessment: U.S. Income of $81,940

Overview

An annual income of $81,940 places an individual or family slightly above the median household income in the United States. This income allows for a comfortable lifestyle, but actual quality of life can vary greatly depending on the cost of living and housing market in specific areas.

Cost of Living

  • National Median: Compared to the national average, this income surpasses the median, providing a standard cost of living with some discretionary spending.
  • Geographical Variance:
    • High-Cost Areas: In expensive cities like San Francisco, New York, or Los Angeles, $81,940 might be stretched thin, as these areas have high expenses for housing, transportation, and essentials.
    • Moderate to Low-Cost Areas: In regions with a lower cost of living, such as the Midwest or many Southern states, this income allows for more savings and leisure spending.

Housing Market

  • National Comparison:
    • Affordable Housing: In general, this income aligns well with the purchase of a modest house in many parts of the country.
    • Market Conditions: High-demand urban areas might present challenges, with high property prices and rental rates.
  • Mortgage and Rent:
    • Likely manageable mortgage or rental payments in most areas outside major metropolitan regions, assuming moderate home price appreciation and interest rate conditions.

Quality of Life

  • Discretionary Spending: With careful budgeting, there should be an allowance for entertainment, vacations, and dining out.
  • Lifestyle Amenities: Access to amenities such as gyms, restaurants, and cultural activities will vary based on location.

Access to Healthcare

  • Insurance Affordability: With this income, healthcare insurance premiums should be affordable under employer-sponsored plans or through marketplace options.
  • Healthcare Quality: Access to quality healthcare services varies, with urban areas often offering better healthcare facilities compared to rural regions.

Quality of K-12 Schools

  • Public Education: Quality largely depends on district funding, which correlates with local property taxes. Better-funded districts offer higher education standards.
  • School Choice: Availability of alternatives, such as charter and private schools, influenced by income and savings.

Summary

Earning $81,940 per annum generally offers a stable quality of life, particularly in areas with a lower cost of living. It provides

See salary information for the Customer Service Rep role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for United States, specifically for a Level 3 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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