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salary information

Salary Information for a Customer Service Rep in Houston, TX

Median salary: $98,600

This data reflects Total Cash for a Level 4 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in Houston, TX, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

$88,230
25th percentile
$98,600
50th percentile
$112,285
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in Houston, TX?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

$98,600

61.3

$160,848

$264,626

Total Comp (TC)

$98,600

Cost of Living (COL) Index
61.3
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in Houston, TX?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 4 Customer Service Rep?

A level 4 Customer Service Rep in Houston, TX is an extremely seasoned professional, one who is able to solve most issues and problems and uses their skills to drive company objectives and achieve goals. Average experience 8 years.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Certainly! Here is a detailed assessment of the quality of life for someone earning $98,600 annually in Houston, TX, relative to the cost of living and home prices compared to the broader United States:


Cost of Living

  • Overall Cost: Houston, TX, generally has a lower cost of living compared to the national average. Consumer goods, services, and utilities typically fall below the national cost index.
  • Groceries and Dining: Food expenses, including groceries and dining out, are competitively priced, providing decent savings compared to other metropolitan areas.
  • Transportation: With a spread-out city layout, transportation costs can vary widely, but gas prices and car insurance tend to be lower than the national average.

Housing Market

  • Home Prices: The median home price in Houston is moderately priced, making homeownership more accessible than in other major cities like New York or San Francisco. However, prices have been rising steadily.
  • Rental Market: Renting offers reasonable rates with a variety of options available from apartments to single-family homes, though like many cities, rental prices have experienced recent increases.
  • Neighborhood Choice: There’s a wide range of neighborhoods from urban to suburban, offering options that align with different lifestyle preferences and budgets.

Quality of Life

  • Job Opportunities: As a major national hub for energy, healthcare, and aerospace, Houston offers plentiful job opportunities with competitive salaries, contributing to a strong local economy.
  • Cultural Attractions: The city boasts a rich array of cultural attractions, including museums, arts, and a plethora of dining and entertainment options, enhancing the living experience.
  • Climate: Houston's subtropical climate means hot, humid summers with mild winters, which may be favorable for some but challenging for others not accustomed to humidity.

Access to Healthcare

  • Healthcare Availability: Houston is home to the renowned Texas Medical Center, providing world-class healthcare services. Residents typically have access to top-tier medical facilities and specialists.
  • Health Insurance: Average costs for health insurance can vary greatly, but residents benefit from a competitive healthcare job market influencing service availability and choices.

Quality of K-12 Schools

  • Public Schools: The quality of public education in Houston is mixed, with some highly rated schools as well as underperforming schools. School performance can significantly vary by neighborhood.
  • Private Education: There are many private and charter schools available offering diverse curricula, often at high tuition costs but providing excellent education alternatives.

See salary information for the Customer Service Rep role elsewhere in the United States

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OpenComp aggregates multiple data sources to provide accurate salary data for Houston, TX, specifically for a Level 4 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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