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salary information

Salary Information for a Customer Service Rep in Raleigh, NC

Median salary:

This data reflects Total Cash for a Level 4 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in Raleigh, NC, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in Raleigh, NC?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

68.5

Total Comp (TC)

Cost of Living (COL) Index
68.5
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in Raleigh, NC?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 4 Customer Service Rep?

A level 4 Customer Service Rep in Raleigh, NC is an extremely seasoned professional, one who is able to solve most issues and problems and uses their skills to drive company objectives and achieve goals. Average experience 8 years.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Quality of Life in Raleigh, NC on a $92,800 Salary

Living in Raleigh, North Carolina, with an annual salary of $92,800 offers a comfortable quality of life, especially when considering the cost of living and housing market in comparison to broader national averages. Below is an assessment of various aspects that contribute to the overall quality of life.

Cost of Living

  • Affordability: Raleigh's cost of living index is relatively lower than the national average, making it an appealing place for middle-income earners.
  • Utilities and Groceries: Costs for utilities and groceries are moderate, allowing families to maintain a good standard of living without significant financial strain.
  • Transportation: Public transportation options are available, but many residents rely on personal vehicles, which is manageable with Raleigh’s moderate gas prices.

Housing Market

  • Home Prices: The median home price in Raleigh is higher than the national average but lower than in other major U.S. cities such as New York or San Francisco.
  • Mortgage and Rent: Many residents find that buying a home is a feasible option, with mortgage rates typically accessible for those earning around $92,800. Renting is also competitive, with rates that reflect the city’s growing popularity.
  • Market Trends: The housing market in Raleigh is strong, supported by steady demand and increasing job opportunities, making a property investment potentially lucrative over time.

Quality of Life

  • Employment Opportunities: Raleigh boasts a diverse and robust job market, particularly in technology, research, and education, contributing to job security and career advancement possibilities.
  • Recreational Activities: The area provides ample recreational options, including parks, museums, cultural events, and a mild climate, ensuring an active lifestyle for residents.
  • Community and Culture: A vibrant cultural scene with a blend of southern charm and modern amenities enhances community life and engagement.

Access to Healthcare

  • Medical Facilities: Raleigh has access to high-quality healthcare facilities, including hospitals and specialized medical centers.
  • Healthcare Costs: Costs are generally in line with national averages, and employer health plans typical at this income level help offset expenses.
  • Public Health Services: Residents benefit from a range of services and programs aimed at promoting community health and wellness.

Quality of K-12 Schools

  • School Performance: Schools in Raleigh are generally rated above average with numerous options for public, private, and charter schooling,

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OpenComp aggregates multiple data sources to provide accurate salary data for Raleigh, NC, specifically for a Level 4 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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