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salary information

Salary Information for a Customer Service Rep in Chicago, IL

Median salary:

This data reflects Total Cash for a Level 1 Customer Service Rep at a mid-size company. To get more detailed information on total compensation for the role of Customer Service Rep in Chicago, IL, including base pay, total cash, and equity by job level, region and company size, please join OpenComp.

25th percentile
50th percentile
75th percentile

Behind the numbers

What is the adjusted total comp for a Customer Service Rep in Chicago, IL?

Total Comp (TC)
Cost of Living (COL) Index
COL-Adjusted TC
Median Home Price

73

Total Comp (TC)

Cost of Living (COL) Index
73
COL-Adjusted TC

Median Home Price

What are the responsibilities of a Customer Service Rep in Chicago, IL?

Interact with customers via telephone, email, text, chat or through other social media platforms, to handle complex questions/requests that requires dedicated time and research. Customer questions/requests are escalated from Customer Service Support. Prepares detailed documentation related to questions/requests.

What are the characteristics of a level 1 Customer Service Rep?

A level 1 Customer Service Rep in Chicago, IL is a developing professional and technical expertise. They are able to resolve routine issues and problems and have an average of 1 year of work experience.

Customer Service Rep

Benchmark Role

Individual Contributor

Job Type

Customer Service

Job Family

Service & Support

Job Area

Quality of Life in Chicago, IL on a $58,395 Annual Income

Cost of Living

  • General Overview: Chicago is well-known for having a relatively high cost of living compared to the national average. Balancing expenses with a $58,395 salary can be challenging, but it is manageable with strategic budgeting.
  • Transportation: The city's public transportation system is extensive, providing affordable options such as buses and the ‘L’ train. Owning a car incurs additional costs for parking and insurance.
  • Utilities and Groceries: Costs are slightly above the national average. Efficient energy use and shopping at budget-friendly grocery stores can help manage expenses.

Housing Market

  • Home Prices: The median home price in Chicago is higher than in many other U.S. cities, creating significant barriers to homeownership for individuals earning $58,395 annually.
  • Renting: Renting is a more feasible option, with a range of choices from budget-friendly apartments in less central neighborhoods to more expensive options downtown.
  • Affordability: The percentage of income spent on housing in Chicago can be substantial, highlighting the importance of finding affordable housing solutions.

Quality of Life

  • Cultural and Recreational Opportunities: Chicago offers a wealth of free or low-cost activities, including museums, parks, and cultural events, enhancing the overall quality of life.
  • Dining and Entertainment: With its diverse culinary scene, Chicago allows for eclectic dining experiences, ranging from affordable street food to high-end restaurants.

Access to Healthcare

  • Healthcare Facilities: The city boasts a large number of quality hospitals and clinics, providing comprehensive healthcare services.
  • Healthcare Costs: These can be relatively high; however, numerous health plans and subsidies are available to ease personal expenses.

Quality of K-12 Schools

  • Public Schools: Chicago Public Schools (CPS) offers a range of educational opportunities, though the quality can vary significantly between neighborhoods.
  • Private and Charter Schools: Additional options include a variety of charter and private schools, providing an array of educational philosophies and teaching styles.

Assessment

For someone earning $58,395 annually, living in Chicago necessitates prudent financial management to balance the cost of living. While the city's housing market presents challenges, the extensive public transportation system offers relief from the high costs associated with car ownership. The rich cultural scene and ample access to recreational activities positively contribute to the quality of life

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OpenComp aggregates multiple data sources to provide accurate salary data for Chicago, IL, specifically for a Level 1 Customer Service Rep. The primary source is real-time, crowd-sourced salary information collected through direct integrations with hundreds of customer-connected HRIS platforms.

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